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1.0

I had Colonial G& Marble replace my countertops in July 2017 based on a recommendation from my realtor. I've VERY sorry I did!

I had to hire a carpenter to try to fix their damage and because of the extent of the damage to the kitchen walls it can NEVER be repaired correctly. I have been trying to deal with their customer service since July and still they have done NOTHING to correct the issue. They won't even refund my credit card. This site will not permit me to upload the pictures of the damage, however, I will tell you that the put holes in the drywall, didn't not epoxy the gap between the wall and the countertop...left because the counter wasn't installed correctly.

Also, they scratched my hardwood floor. They tore the thermal coating on the cabinets and tried to tell me it was just paint! NOT PAINT! The seams where the granite is pieced together is not smooth (one side is higher than the other)!

I've had several phone conversations and 6 or more emails with Ashley and nothing...they have not done one thing to satisfy my complaint. Please don't purchase anything from these people....they are rude and have NO customer service.

Reason of review: Damaged or defective.

Monetary Loss: $3000.

Preferred solution: Full refund.

Colonial Marble And Granite Cons: Workmanship and customer service.

Location: 475 S Henderson Rd, King of Prussia, PA 19406, USA

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